17.4. Cannot Access webGUI

If you cannot access the webGUI after following this guide, verify the following.

  1. Check the link lights on the network ports on the WRAP. Connected interfaces must have a link light or they will not work. If you do not have a link light, check the "no link light" troubleshooting section of this guide.

  2. Check to make sure you have the interfaces plugged in properly. Remember on the WRAP the NIC closest to the power supply must be connected to your LAN hub or switch. On the three NIC models, the middle interface is WAN, and on the two NIC models, the interface closest to the serial port is WAN. The WAN port must be plugged into your Internet connection (cable or DSL modem, router, etc.).

  3. Try to ping the LAN IP of SmallWall.

  4. Check the IP configuration of the machine you are using. Its IP address must be within the same subnet as your SmallWall's LAN interface, and must be using the same subnet mask.

  5. Try pinging a known good address from the console interface.